Services may be canceled by the author before production begins. Written notice must be provided via email.
Once production has started, cancellations may not be accepted, as work is already in process.
Refunds
Refunds are evaluated on a case-by-case basis. Partial refunds may be provided if the work has not yet been fully completed.
Custom, completed materials (covers, illustrations, interior design) are not refundable once delivered.
Non-Refundable Fees
Initial deposits and processing fees are non-refundable.
Fees for third-party services (ISBN, Library of Congress registration, printing, distribution) are non-refundable once purchased.
Disputes
Any disputes regarding refunds or cancellations should be submitted in writing. Dreamscape Publicity LLC will make reasonable efforts to resolve issues amicably.
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